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Frequently Asked Questions
Castle & Co. Décor is a curated home décor boutique offering timeless pieces inspired by vintage European, French, and classic aesthetics. Each collection is thoughtfully selected to bring elegance, charm, and heirloom beauty into modern homes.
Our flagship store is located in Chandigarh, India. We also cater to customers across India through our online store.
Yes. Selected collections are available online. For bespoke pieces, custom orders, or assistance, our team is happy to help via WhatsApp or direct consultation.
Many of our pieces are handcrafted or hand-finished by skilled artisans. Minor variations in colour, texture, or finish are natural and reflect the beauty of handmade craftsmanship.
Our collections include both imported décor pieces and carefully sourced artisanal products, chosen for their quality, craftsmanship, and timeless appeal.
Yes. Custom and made-to-order options are available for select categories such as furniture, wall murals, and curated décor sets. Delivery timelines and pricing will be shared at the time of confirmation.
Made-to-order or custom items have varying timelines, which will be communicated prior to order confirmation.
Yes, we ship pan-India using trusted courier and freight partners to ensure safe delivery.
All fragile items such as porcelain, lamps, and decorative accents are carefully packed using protective materials to ensure they reach you safely.
We do not accept returns unless the item received is damaged or incorrect.
Any concerns must be reported within 24 hours of delivery along with clear images and an uncut unboxing video.
Yes, we welcome you to visit our store and experience the collections in person.
Yes, we offer personalised décor guidance to help you style your home beautifully.
You can reach us via phone, WhatsApp, Instagram, email, or by visiting our store. All contact details are available on our website.
Feel free to contact us — we’re always happy to assist you in finding the perfect piece for your home.
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Email Us
We aim to respond to all emails within 2 working days. Send us a mail at
info@castlecodecor.com
Call Us
Now you can call us at :
+91-9779953999
Monday - Sunday: 09:00am - 09:00pm